Welcome to Little Meow. Your privacy and the security of your personal information are critically important to us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (littlemeow.pk), purchase pet products, or book veterinary consultations.

1. INFORMATION WE COLLECT

When you interact with our Site, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping and billing addresses provided during checkout or account registration.

  • Pet Information: Details about your pets (such as breed, age, and health conditions) that you share when booking a vet consultation or creating a pet profile.

  • Transaction Data: Details about payments to and from you, and other details of products or services you have purchased from us.

  • Technical Data: Your IP address, browser type, operating system, and browsing behavior on our Site.

2. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including:

  • To process and fulfill your orders, including communicating with delivery partners across Pakistan.

  • To schedule and manage veterinary consultations effectively.

  • To improve our website functionality, customer service, and overall user experience.

  • To send periodic emails or SMS regarding your order status, promotional offers, and updates (you can opt out of marketing messages at any time).

3. INFORMATION SHARING AND DISCLOSURE

We respect your privacy and do not sell, rent, or trade your personal information to third parties. We may share your data only with trusted partners who assist us in operating our website and conducting our business, such as:

  • Courier and logistics partners for order delivery.

  • Secure payment gateways for processing transactions.

  • Registered veterinary professionals (only the necessary pet health info and your contact details for consultations).
    These third parties are obligated to keep your information confidential and secure.

4. DATA SECURITY

We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. COOKIES AND TRACKING TECHNOLOGIES

Our Site uses "cookies" to enhance your shopping experience. Cookies are small files transferred to your device's hard drive that enable our systems to recognize your browser, remember items in your shopping cart, and understand your preferences based on previous or current site activity. You can choose to turn off all cookies via your browser settings, but some features of the Site may not function properly.

6. YOUR RIGHTS

You have the right to access correct, or request the deletion of your personal information stored with us. If you wish to update your account details or want us to remove your data from our system, please contact us at our support email.

7. CHANGES TO THIS PRIVACY POLICY

Little Meow reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

8. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: Littlemeow786@gmail.com

  • Location: Lahore, Pakistan